Affordable Homes Management Case Study: Haywards Heath

Orchard & Shipman is a long-established private and social sector Housing Manager with a UK-wide property management team. We are a Registered Provider eligible to manage affordable housing provided under Section 106 agreements made with local authorities.

Section 106 affordable homes require a Registered Provider to manage the property, but not necessarily to own it. To help developers/investors who are interested in retaining ownership of Section 106 properties, we offer a range of bespoke services to suit the needs of our clients.

From tenancy and property management through to assuming full ownership risk – including rent arrears, voids, maintenance, and cyclical repairs – Orchard & Shipman can help you achieve your long-term investment goals.

Case Study: Fairfax Properties, Haywards Heath

Fairfax Properties are a well-established medium-sized developer of new homes, providing high-quality schemes throughout the South East. Their reputation for quality, reliability, and excellent customer service led to growth wherein they sought to develop their investment portfolio further with affordable house schemes.

Fairfax chose Orchard & Shipman to act as their Registered Provider for a portfolio of long-term build-to-rent investment of affordable homes in Haywards Heath under the Section 106 legislation.

How did we help Fairfax Properties?

As part of our Affordable Homes Management service, Orchard & Shipman managed the tenancies, the relationship and nomination procedures with the local council, and met the requirements set out by the Regulator for Social Housing for Fairfax Properties’ development of affordable new homes.

Our management service is tailored to meet the exact needs of each client and each development. For Fairfax, their service solution involved: appointing a Contracts Director; finalising the Nominations Agreement with the Council and the client; advising on affordable rental price levels; preparing tenancy documentation and procedures; and creating a tenancy management plan and submitting this plan to the Council.

What did Fairfax Properties think of our service?

Fairfax Properties benefitted from quality estate management and greater control of the development’s public realm and placemaking by using our services.

A representative from Fairfax Properties provided the following testimonial regarding working choosing the Orchard & Shipman Affordable Homes Management service:

“We selected Orchard & Shipman because they demonstrated the commercial efficiency you get from a good private organisation, combined with the experience and caring approach of a social housing manager. We are confident that they have the same approach to excellent customer service and we feel that our reputation is safe in their hands.”

Why choose Orchard & Shipman?

We pride ourselves on our knowledge, expertise, and experience, as well as our kind and caring approach to working with clients and organisations, with a strong focus on providing a service that supports our tenants and safeguards the reputation and investment of our landlords.

With over 30 years of portfolio management experience, we believe that we provide our clients with the best possible property management service for their affordable homes. Our clients receive end-to-end support and advice from our nationwide property management professionals.

Orchard & Shipman’s professional Affordable Homes Management services can help you on your way to the long-term managed investment of owning appreciating, fundable, and saleable Section 106 housing.

How does the Guaranteed Rental Scheme work?

What is the Guaranteed Rental Scheme?

The Guaranteed Rental Scheme from Orchard & Shipman guarantees fixed rental income for landlords. Our local authority clients will nominate a suitable tenant to occupy your rental property, with a skilled team of property managers to oversee the entire lettings and management process.

How does the scheme work?

The service includes ongoing tenant care, void periods, repair and maintenance to ensure that your property is carefully and professionally managed.

There are several steps involved in the Guaranteed Rental Scheme:

1. Consultation and Valuation

Initially, Orchard & Shipman lettings experts will arrange a visit to your property for a thorough valuation and walkthrough of our service. This will provide you with all the information you’ll need to join the scheme.

2. Services Built to Suit You

You’re able to plan ahead and choose a service package to suit you, including fine-tuning the terms of the lease and rental payments to fit your rental and financial requirements. This will give you peace of mind with the knowledge that your service is specifically tailored to your needs as a landlord.

3. Property Inspection

Should there be any works required for the property to be eligible for the scheme, we will outline our necessary standards following a property inspection. We aim to be thorough, transparent, and professional throughout this whole process to provide you with the best possible service.

4. Legislation and Paperwork

You will need to provide all the required legal safety paperwork and certifications for your property, and agree to our terms of business; following this, we will set a start date for the tenancy that suits you.

5. Tenant Selection

Orchard & Shipman’s skilled property managers will secure a suitable tenant for your property from our local council partners, as well as arrange all the necessary move-in paperwork and administration. This removes the hassle from your busy work schedule and lets us handle the details.

6. Ongoing Tenancy Management

Your assigned property manager will manage the tenancy on an ongoing basis and act as your main point of contact throughout the term of your agreement with us. You will receive a high standard of professional management throughout your term with us.

7. Guaranteed Fixed, Regular Rental Income

You will receive your rental income regularly each month, with payment guaranteed whether or not a tenant occupies the property. Take the risk out of letting homes with our Guaranteed Rental Scheme and avoid costly void periods.

What are the benefits of the Guaranteed Rental Scheme?

There are several benefits of using the Guaranteed Rental Scheme, bringing you a fixed income and peace of mind.

No management fees or set-up costs

Ongoing management is included within the cost of the scheme agreement, with no hidden fees or initial set-up costs.

Guaranteed rent for up to 5 years

We offer flexible long-term leases of 3, 5, or 10 years, and can guarantee rental income for up to 5 years.

End-to-end support, advice, and property and tenancy management

Property and tenancy management such as viewing and tenancy agreements are all handled by us, freeing up your time and resources.

You will receive end-to-end support and advice for yourself as the landlord as well as for your tenants.

Dedicated maintenance and management services

Included within the scheme is professional, dedicated maintenance and management services to support your property and tenants.

Reduced risks

Even when your property is unoccupied, you won’t experience any costly void periods due to guaranteed fixed income. There is also no risk of tenant rent arrears or legal eviction costs, bringing you peace of mind and better financial stability.