Working in partnership to deliver value for money housing services
Orchard & Shipman have over 25 years experience of providing bespoke housing solutions. Our staff at all levels of the business combine a mixture of local authority, registered provider and private sector backgrounds each bringing a different flavour of skills and experience.
This deliberate blend of skills, the quality of our service and the values we adopt with all of our clients has created a huge demand for our services, and as well as partnering public sector organisations in Scotland and England we do business with a large number of private organisations and thousands of individual landlords.
At Orchard & Shipman we forge partnerships with our clients and work closely with them to understand their business priorities and their commercial drivers, as well as the needs and aspirations of their residents and other key stakeholders.
Our approach to success:
- We value open and honest communication
- We operate a culture of collaboration, working together with our clients we deliver on jointly agreed KPI and MI targets
- We ensure the effective use of client resources, sharing expertise, skills and knowledge to maximise performance and deliver value for money services
- We work together with our clients to ensure continuous service improvement
Click to view case studies on some of our partnerships
Products & Services:
Support from industry experts:
Orchard & Shipman are recognised professionals within the industry, as we are one of just two private sector providers to have received accreditation by the Homes and Communities Agency (HCA) and the Tenant Services Authority (TSA), to provide housing management services to public sector landlords such as local authorities, Arms Length Management Organisations (ALMOs), Housing Associations, Registered Providers (RPs) and Government Agencies.
We have also been awarded certification by the British Standards Institute (BSI) to the quality management standard ISO 9001. This award is testament to the quality of services we provide to our clients and residents.