Orchard & Shipman

ARLA – Peace of Mind

The Association of Residential Letting Agents, ARLA, is the only professional body that is solely concerned with the self-regulation of letting agents and for nearly 25 years has been actively promoting the highest standards across every aspect of residential lettings and management in the Private Rented Sector.

ARLA leads the industry in setting and regulating the highest standards in the industry and demands certain levels of professionalism and commitment to customer service from its membership.

ARLA members are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property. There are comprehensive membership Byelaws which include compliance with such issues as handling and accounting for Clients’ money; the mandatory ARLA Client Money Protection Bonding Scheme; Professional Indemnity Insurance; Dealing with Complaints and Disciplinary Procedures.

ARLA members are required to employ a minimum of at least one member of staff, in any office, who holds a suitable industry qualification, recognised by the Association.

ARLA keeps it members up to date with changes in legislation and provides wide-ranging training and guidance to help members understand and interpret all aspects of letting and managing a property.

TDS – Tenancy Deposit Scheme

www.thedisputeservice.co.uk

The Tenancy Deposit Scheme has been established under the Housing Act 2004. It requires landlords to register details of the start and end of all Assured Shorthold Tenancies on which they take a deposit. The Dispute Service (TDS) runs this particular scheme and is required to supply summarised details of all tenancies to [the Department of] Communities and Local Government (CLG).

Annual Portfolio Review

At Orchard & Shipman we understand the importance of getting the most out of your investment. That’s why annually we review the performance of your investment, demonstrate how we are making it work for you and highlight the options available for you in the next 12 months. These annual portfolio reviews include:

Indicators of tenant’s intentions
Maintenance Costs for year
Market performance / comparison
Target rents for area (based on average for area)
Visit summaries
Estimated sales value
Added value – Building insurance, mortgage advice

Help & Support Lines (Open 6 days a week)

When you need to contact us we are there 6 days a week with:

Dedicated Finance Team
Dedicated Property Management Team
Specialist ARLA qualified members of staff at all offices

Click here for details of your local branch

Finance

We are able to offer a range of competitive financial products through our subsidiary Campsie. We have a dedicated Financial Services Support Team who provide all customers with regular updates on the progress of your application liaise directly with lenders, correspond with estate agents and your solicitor. including: