Orchard & Shipman is a diverse national property group; working in partnership with our clients we deliver demonstrable service improvements whilst delivering defined cost savings. We are property and housing management specialists with a network of offices and over 160 staff nationwide. Our mission is to provide services that our clients need at a price that suits, if it is good for our customers then it is good for our business.
With over 40 years experience Orchard & Shipman have the experience, expertise and drive to save you money whilst improving performance and customer satisfaction. Our clients have chosen to work with us as we are pragmatic not bureaucratic. We focus on getting the job done and providing long term solutions.
As only one of two private sector companies accredited and regulated by the Tenants Standards Authority, Orchard & Shipman is an unusual if not unique company in that we truly combine the positive caring aspects of the social housing market with the commercial disciplines of the private sector.
Our staff at all levels of the business come from a mixture of Local authority, RSL and private sector backgrounds each bringing a different flavour of what should be done and how; often resulting in a different and ,we believe, better way of working.
Working across the public and private sectors our customers include:
- Local Authorities
- Portfolio Landlords
- Investors
- Buy to let Landlords
- Registered providers
- Tenants and residents
Orchard & Shipman provide a wide range of housing a property service including:
- Homelessness prevention
- Providing access the private rented sector
- Tenancy & property management services
- Property portfolio and management under contract
- Outsourced housing and property management services
- Mixed tenure management
- Acquisition and lettings
- Property consultants
- Commercial agency
About Us
We have structured our group around our core services:
- Social Housing
- Lettings
- Residential management
- Asset management
- Surveying & Project management
Our Mission & Values
Orchard & Shipman is a progressive organisation that challenges traditional responses to tackling housing need.
- For local authorities, this means creating new social housing models that bring results and value for money.
- For landlords, this means offering attractive packages that make the most of a property.
- For tenants, this means providing high-quality, accessible housing and expert support and crucially providing tenancy sustainability
This approach is best summed up by our guiding philosophy, which is to be ‘an organisation that is inspirational to work for, which innovates change and creates opportunities for people to make positive changes to their lives.’
Our Accreditations
Orchard & Shipman is one of just two private sector providers accredited by the Tenant Services Authority (TSA) and Homes & Communities Agency (HCA). We’ve also been awarded ISO 9001 accreditation by the British Standards Institute (BSI), and are currently undergoing Investors in People accreditation. Other accreditations include:
- ARLA: Association of Residential Letting Agents.
- BPF: Members of the British Property Federation.
- BSI: ISO 9001:2008 Quality Management System Certification.
- CIH: Chartered Institute of Housing contributing organisation.
- LLAS: London Landlord Accreditation Scheme.
- NAEA: The National Association of Estate Agents.
- RICS: The Royal Institute of Chartered Surveyors.
- TSA/HCA: Tenant Services Authority, Homes & Communities Agency accredited.
- CHAS: Contractors Health & safety Assessment Scheme.
- ARMA: Association of Residential Managing Agents.
For more information on any aspect of what we do, please contact us.
Corporate Governance
Regular Board Meetings are held with the attendance of Executive and Non Executive Directors and Chairman. The company is subject to regular audit by its top tier accountants, Grant Thornton, and annual review by ARLA and RICS under the various client bank accounts that are managed. The business is also accredited and regularly reviewed by the British Standards Institution under ISO 9001 and the Tenant Services Authority as part of Housing Management Accreditation.
Orchard & Shipman are committed to long term sustainable success and it’s management take guidance from the Financial Reporting Council’s UK corporate Governance Code. www.frc.org.uk/corporate/ukcgcode.cfm
“Corporate governance is the system by which companies are directed and controlled. Boards of directors are responsible for the governance of their companies. The shareholders’ role in governance is to appoint the directors and the auditors and to satisfy themselves that an appropriate governance structure is in place. The responsibilities of the board include setting the company’s strategic aims, providing the leadership to put them into effect, supervising the management of the business and reporting to shareholders on their stewardship. The board’s actions are subject to laws, regulations and the shareholders in general meeting.”
Client monies (Tenant and Landlord rents) are held in designated Client Bank Accounts and are bonded by ARLA and RICS. The bank accounts are subject to regular reconciliation and external audit by Grant Thornton as part of the ARLA and RICS bonding and regulatory framework.
