Tenants

We understand that moving into a new home can be a busy and stressful time so we have created this section of the website to try and answer some of the questions that you may have, and that you can refer to during your tenancy.

Have a look through the options to the left to read about the things you might need to deal with during a tenancy with us, such as paying your rent or reporting a repair.

If you have any problems or questions during your tenancy then please do not hesitate to contact us.

Who to contact

Your tenancy agreement is between yourself and the Council and is managed by Orchard & Shipman. Any issues should be reported to Orchard & Shipman in the first instance and not the owner of the property. If you are in any doubt as to who to contact, contact us first.

Use the Contact Us section to find out how to get in touch.